Good to Know

Good to Know


Our Spa environment is one of relaxation and tranquillity. Please respect all Spa guests’ right to privacy and serenity. We appreciate you turning off your mobile phone while in The Spa. The Spa is strictly not available for anyone under 18 years of age.


Luxurious towel, robes and slippers will be provided for all spa guests to allow maximum comfort and relaxation. A bathing suit is required for the Thermal Suites and Vitality Pool.


When making your Spa reservation, kindly advise us of any health conditions, allergies or injuries which could affect your treatment.


A 50% cancellation charge will be incurred for any treatment or Spa Programme not cancelled at least 24 hours prior to appointment. Cancellation within 12 hours will incur a 100% charge.


We have specially designed treatments for expectant and nursing mothers. Please allow our team to guide you in selecting which treatments are most suitable for you during this special time.


To continue your Spa regime and experience at home, all ESPA products used in the treatments are available at Spa reception. These natural products consist of deeply relaxing and de-stressing oils, revitalising seaweeds and nourishing creams to help achieve outstanding results on your face, body and mind.

Thermal Suites

Enjoy the luxurious range of heat and cooling experiences, which cleanse the body and skin while relaxing and soothing aching, tired muscles. Each male and female Thermal Suite is uniquely designed and offers an opportunity to prepare your mind and body to gain maximum benefit from your spa treatment. Please note that some features of the thermal suite may be unsuitable during pregnancy, and we advise you to consult with our team when booking your appointment.

Rock Sauna

A classic Finnish Sauna with a temperature of 80-100 degrees having a purifying effect on the body.


A temperature of 60-75 degrees and a humidity of 30% by steam infusion. A gentle heat experience to aide in the release of stress and muscular tension.

Aroma Steam Bath

A temperature of 42-46 degrees and a humidity level of 100% with infused herbal extracts is ideal for the care of skin and hair.


A relaxing environment designed to recreate the atmosphere of a Roman Sauna. Heat is evenly distributed with under floor heating, heated benches and walls making this a pleasurable and gentler heat experience. Guests can use for a longer period of time.

Vitality Pool

Experience the indoor Vitality Pool at a temperature of 35-37 degrees. Guests move around the selection of features: air tub, swan neck fountains, air loungers, and water jets.
The benefits of the Vitality Pool are:
Relaxation of the mind and body in preparation for further treatments.
Cleansing and detoxification of the skin.
Stress relieving on aching tired muscles and joints due to the deep penetration of the heat.
Increase in circulation and lymphatic system thereby increasing the body’s immune system.
An overall sense of total peace and well-being

Lifestyle Showers
Combine the heat treatments with this unique shower experience of Tropical Rain, Artic Mist, and Body Jets.
Tropical Rain: to cleanse and prepare the skin for the heat treatment sequence.
Arctic Mist: used to cool down after the heat experience.

Ice Fountain

Refreshing flakes of ice to aid in cooling and revitalising the body between heat experiences.

Heated Loungers

Relax and unwind on ergonomical, heated loungers, contoured to the body.